Position Title: Care Coordinator
Direct Supervisor of: N/A
Tier: Implementation Team
Classifications: Non-Exempt, Full-Time
Work Schedule: M-F 9am-5pm,
Occasional Eve. & Wknds. for events (approx. 2-4 per wk.; weekday hrs. adjusted when appropriate)
Reports to: Formation Pastor
Purpose of This Position
The vision of Highland Park Presbyterian Church is to lead all generations to become transformed followers of Jesus, for the flourishing of our city and beyond.
The Care Department seeks to advance that vision through love, relationships, & encouragement.
Desired Results/Impact of This Position
- The pastors of the Care Dept. will have their administrative, logistical & event/program coordination needs met, helping them to successfully focus on their pastoral duties
- The Deacon Ministry will be adequately supported for event/program coordination, administrative, and volunteer organization needs
- The pastors of all departments will receive adequate and standardized administrative assistance and event coordination for funerals (when the Funeral Coordinator is unavailable to do a funeral).
- The Care Dept. staff/volunteers will be equipped/enabled to meet their team project goals
- The Care Dept. will function as a cohesive staff team comprised of individuals fully resourced to ‘play their position’ effectively
Care Ministry General Support
- Collect & distribute information about church members’ hospitalizations, births, deaths, & prayer requests via publication of the “Care Sheet” provided to church staff, officers, & service teams to equip & encourage them to engage in their own personal ministries of prayer and “pastoral care”
- Maintain Hub data for our members and guests regarding deaths, births, marriage, prayer requests, and relevant life event details
- General administrative support for Care Dept. pastors with Hub scheduling, food services, purchasing, invoices/billing, communication (Hub, email, & phone)
- Care Ministry event coordination (communications, logistical planning, & event set-up, greeting & hosting, volunteer recruitment & organizing, etc.). [Note: these events sometimes take place on evenings & weekends; supervisor may adjust weekday hours to compensate when/as appropriate in accordance with the guidelines outline in the Personnel Manual.]
- Sort & Screen Compassion Covenant Member Applicants & fulfill Compassion Fund Committee decisions
- Scheduling necessary staff, Deacon Service Team volunteers, and contract workers (extra musicians/soloists /choir, valet parking, catering) required for funerals & inurnments, & (when the Funeral Coordinator is unavailable)
- Assist pastors as they work with families to plan & conduct funerals/inurnments by providing administrative support & coordinating logistics (when the Funeral Coordinator is unavailable)
- Facilitate columbarium sales & associated logistics
- Administration related to Columbarium Committee, etc.
Deacon Ministry Support
- Deacon Ministry event coordination (communications, logistical planning, & event set-up, greeting & hosting, volunteer recruitment & organizing, etc.). [Note: these events often take place on evenings & weekends; supervisor may adjust weekday hours to compensate when/as appropriate in accordance with the guidelines outline in the Personnel Manual.]
- Events include: annual retreats & gatherings, service projects, quarterly diaconate mtgs., Officer Training classes, prayer mtgs., leadership mtgs., deacon-led ‘courses’ & programs such as Re/Engage, Re:Gen, Spiritual Authority Cohort, and Stephen Ministry, etc.
- Other administrative assistance for Deacon Ministry as needed by Formation Pastor
- Administrative assistance (primarily Hub support) for Deacon Service Team leaders
Approximate Time Breakdown
- On average, the Care Coordinator will spend approximately 15-17 hours weekly with Deacon ministry, 2-5 hours weekly with memorials and end-of-life preparation, and 8 hours weekly keeping track of congregational needs for the staff & officers’ ministry awareness, and 12 hours weekly on general administrative & coordinating needs for the Care Dept. pastors.
Education, Experience, Skill, Ability Requirements
- Education: Bachelors’ Degree from an accredited collegiate/university institution, at minimum
- Experience: Prior work (whether paid or in a significant volunteer role) in a church or relevant professional / non-profit setting is preferred. Life experiences with grief, fear, anxiety, confusion, joy, & most of all, hope, are also relevant.
- Knowledge and Skills: Strong communication skills, proficient in MS Office, general computer skills, understands the complexities of grief, strong people skills (empathetic & a good listener)
- Abilities: Physical Abilities – desk and computer work. Oversee the staging of our memorial venues and reception facilities; light event set-up (flowers, preparation of meeting & course materials, occasional shopping trips, etc.)
- Gifts: Administrative Leadership, Mercy, Compassion, Discernment
- Loves Jesus, the people of HP Pres, the city of Dallas and the world
- Acts as an advocate of the culture and vision of HP Pres
- Christian Faith aligned with the beliefs of HP Pres
- Commits to and exhibits the Core Values of HP Pres
- We create value
- We actively grow
- We invest in relationships